The conditional access functionality integrated in the enterprise solution was particularly decisive in the decision to use TeamViewer Tensor.
By digitizing its support processes, Bühler Group can fulfill supply agreements without interruption, ensure production cycles at customers in over 140 countries and thus contribute to the security of supply of a quarter of the world’s population. Via TeamViewer, the successful family-owned company even has the option of configuring and commissioning its systems remotely, for example in the case of geopolitical challenges in crisis areas or the current pandemic, which can lead to travel restrictions. After all, every day the food supply for two billion people is ensured with the help of production lines from the Bühler Group. With secure and efficient remote access to its systems, Bühler can react quickly in the event of a malfunction, support its customers in real time and thus provide production capacity worldwide for urgently needed foodstuffs, for example. TAMPA BAY, Fla., Ma– The Bühler Group, a leading global manufacturer of equipment and process technology for the food, feed and mobility industries, uses TeamViewer’s Tensor enterprise connectivity suite for technical support.
Low downtime of machines and increased customer satisfaction through real-time support go hand in hand with sustainability aspects through reduced travel activities.High security solution for access to critical infrastructure through TeamViewer’s Conditional Access functionality.
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